Refund Policy.

1. 7-Day Money Back Guarantee

We offer a full refund within the first 7 days of your subscription if you are experiencing technical issues that our support team cannot resolve. We want to ensure you have the best experience possible.

2. Eligibility for Refund

You are eligible for a refund under the following conditions:

• Major technical issues that prevent you from using the service.
• Channels not working as advertised after our team attempted to fix them.
• Accidental duplicate payments.

3. Non-Refundable Cases

Refunds will not be issued in the following scenarios:

• Requests made after the 7-day guarantee period.
• Customer's internet speed is too slow (minimum 25Mbps required for 4K).
• Customer changed their mind or found another service.
• Issues caused by the customer's hardware or devices.

4. How to Request a Refund

To request a refund, please contact our support team directly via WhatsApp with your order details and the reason for the request.